How long does shipping take? 

All orders take 1-3 days to process. Items are then shipped with USPS first class or USPS priority mail.

How can I track my package?

A confirmation email will be sent to your email once your order has shipped. This email will include a tracking number.

My package was lost/stolen, what should I do?

Once items are shipped, the post office is responsible to ensure packages are delivered. No refunds will be issued for lost packages. If your item says delivered and you have not received it, please contact USPS at 1-800-275-8777 to file a claim.

Do you accept returns/exchanges? 

ALL orders are final sale. Due to Covid-19, we are currently not accepting any exchanges. Please see description for each product if you have a question about sizing. You can also DM @LureByM or email info@lurebym.com if you have any questions about a product.

How may we contact you? 

You can contact us at info@lurebym.com